Cancellation and Refund Policy

You may cancel a monthly subscription at any time. Cancellation stops future renewal and access continues until the end of the paid period.

If a duplicate or incorrect charge occurs, contact Zola support with the payment reference so it can be investigated. Refunds are considered for confirmed billing errors and where required by South African consumer law. The free trial lets families test Zola before the first paid month.

Last updated: 5 October 2026